Job Description

Job TitleGeneral Description of DutiesThis is a civilian position providing clerical and customer service duties to include timely data-entry and dissemination of sensitive criminal justice information such as missing persons, stolen vehicles, injunctions, criminal history checks, etc. Clerks work closely with law enforcement deputies, detectives and other agencies via the radio and/or phone and are responsible for accurate tracking, validating and cancellation of Florida/National Crime Information Center (FCIC/NCIC) records as necessary. MUST BE WILLING AND ABLE TO WORK NIGHTS, WEEKENDS, HOLIDAYS AND ROTATING SHIFTS.Knowledge Skills and AbilitiesAbility to review documents for accuracy, completeness and compliance.Ability to accurately enter and/or retrieve information from various computer systems and/or programs in a timely manner.Ability to prioritize work.Knowledge of the geography of the county and its road network.Knowledge of dispatch codes and signals used to respond to emergency and non-emergency service.Knowledge of FCIC/NCIC rules and regulations, codes and query forms.Skill in the use of computers, two-way radio communications and various other equipment used to perform daily functions of position.Checks jurisdictional boundaries and notifies other agencies when a call is within their boundaries. Provides assistance as requested.Responds to inquiries from law enforcement personnel for information on tag numbers, warrants, and other miscellaneous inquiries. Makes phone calls as needed.Maintains logs in accordance with state regulations and agency policies.Must be Full NCIC/FCIC certified or must obtain certification within six (6) months of appointment.This is a 24/7 operation. Employee must be able to work flexible hours/schedules.PHYSICAL ABILITIESRequired to speak and hear clearly. Often required to sit and use hands and fingers, to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb stairs or balance, and to stoop, kneel, crouch or crawl.Requires close vision.Tasks and PoliciesProvides information, assistance, and services to the general public, employees, and others in person, by telephone or by other forms of communication.Prepares and maintains written correspondence as required.Performs routine computer-related duties including data entry and retrieval.Performs routine clerical, scanning, and filing duties.Maintains accurate records of office files, libraries, and inventory files.Retrieves and delivers information, documents, supplies or parts from vendors and/or MCSO.Successfully completes all assignments to specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations. Performs other related duties as assigned.POLICYArrives on time for work, limits breaks and lunches to the allotted time, and leaves on time. Uses leave in accordance with General Orders; communicates and cooperates with management in providing proper notice of leave; patterns and amounts of leave usage (not including legitimate, properly scheduled and approved leave and protected leave).Volume of work accomplished is consistent with position requirements and produced within quality tolerance standards.Works with other team members to achieve group goals by contributing ideas in group settings, accepting ideas contributed by others, operating within team rules, participating in team meetings, working with team members to improve job knowledge and skills, putting team goals over personal goals, and supporting team leaders once decisions are made.Follows standard office procedures, safety policies and procedures and agency General Orders.Maintains good interpersonal relations (the manner in which the employee responds emotionally and verbally) with the public, other employees, and supervisors. This policy also relates to the image the employee projects and includes cleanliness and personal grooming.Minimum QualificationsHigh school diploma or equivalent (GED) required.35 WPM typing required.Valid Florida driver license or valid Florida ID required.Equal Opportunity EmployerThe Manatee County Sheriff's Office is committed to a policy of equal employment opportunity for applicants and employees that fosters, maintains and promotes equal employment opportunity for all without regard to race, color, religion, national origin, citizenship, sex, political affiliation, veteran's status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal, state, or local law.BenefitsExcellent State RetirementUniforms for Specific Civilian Personnel12 Holidays Per Year (includes employee's birthday)Excellent Vacation Plan - Start accruing two weeks of vacation time earned by the end of your first yearSick Leave - 12 days per year, accrued by pay periodLife Insurance - Equals annual base salaryHealth Insurance (optional)Dental (optional)Take-Home Vehicle for Specific Civilian PersonnelCareer Service - After one year of satisfactory continuous serviceDeferred Compensation Plan (optional)Direct Payroll Deposit (any banking institution)Disability Insurance (long-term disability)College Tuition Reimbursement ProgramExtensive Wellness Program- Click here

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