Job Description

Title: District Manager

Reports to: Director of Retail Store Operations

Employee Type: Full Time, Exempt

Job Type: Retail Fuel Operations / C-Store

Location: Chicago, IL

Education: Bachelor’s degree in Business Administration or related preferred

Experience: 3+ years of multi-unit leadership in convenience store preferred

Email: jessica@haskelthompson.com

Phone: 239-302-3587

Scope:

We are seeking an experienced, results-driven District Manager to oversee multiple convenience retail locations throughout the Chicagoland area. This individual will be responsible for driving sales growth, maximizing profitability, ensuring operational excellence, and developing high-performing store leadership teams.

The ideal candidate will bring strong multi-unit retail leadership experience, a hands-on management approach, and a proven ability to execute company initiatives while maintaining exceptional customer service, merchandising, safety, and operational standards.

Responsibilities:

• Multi-Unit Operations: Oversee daily operations across multiple retail locations, ensuring consistent execution of company standards, operational procedures, and customer service expectations.
• Sales & Profitability: Drive top-line revenue growth and bottom-line profitability through effective store management, resource allocation, productivity improvements, and merchandising execution.
• Leadership & Talent Development: Recruit, train, coach, and develop General Managers and store teams, fostering accountability, employee engagement, and a strong pipeline of future leaders.
• Operational Excellence: Conduct regular site visits and audits to evaluate store performance, identify operational deficiencies, and implement corrective actions.
• Customer Experience: Maintain high standards for store cleanliness, serviceability, employee engagement, and customer satisfaction across all assigned locations.
• Merchandising & Promotions: Ensure consistent execution of promotional programs, pricing, signage, merchandising standards, and company sales initiatives.
• Performance Management: Establish clear expectations, address performance challenges, and partner with Human Resources and senior operations leadership on employee development and corrective actions.
• Financial Management: Utilize financial knowledge and operational performance indicators to improve store productivity, manage resources, and maximize profitability.
• Compliance & Safety: Ensure all locations adhere to company policies, regulatory requirements, safety procedures, and established operational standards.
• Cross-Functional Collaboration: Maintain effective relationships with store leadership, operations management, employees, customers, and vendors to support business performance and customer retention.

QUALIFICATIONS & EXPERIENCE

• Minimum 3 years of multi-unit leadership experience within retail or the convenience store industry strongly preferred.
• Proven track record of managing multiple retail locations and delivering operational and financial results.
• Strong leadership, coaching, employee development, and performance management capabilities.
• Solid understanding of retail financial management, merchandising, customer service, and operational compliance.
• Ability to identify operational challenges, implement solutions, and drive consistent execution across multiple locations.
• Excellent communication, organizational, problem-solving, and time management skills.
• Proficiency in Microsoft Word, Excel, Outlook, and other business applications.
• Bachelor's degree in Business Administration or a related field preferred.
• Ability to travel throughout the Chicagoland area and work flexible hours, including evenings and weekends, as needed.

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