Job Description

General Manager - Restaurant

Location: Forest City, NC, US, 28043

Benefits: Fuel Your Growth with Love's - company funded tuition assistance, Paid Time Off, Flexible Scheduling, 401(k) – 100% match up to 5%, Medical/Dental/Vision Insurance after 30-days, Competitive Pay, Career Development, Quarterly Bonus Program, Profit-Sharing Opportunity

Welcome to Love's! At Love's, Restaurant General Managers play a key role in ensuring the smooth and efficient operation of our high-volume, multi-facet restaurants and fresh kitchen. Food Service Managers will lead staff to provide exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.

Job Functions:

• Ensure a safe, clean, and well-maintained kitchen, along with adherence to proper food safety procedures.
• Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
• Assist the General Manager with proper task execution and completion, follow effective safety practices, schedule and cash integrity, talent acquisition and development, and complete daily, weekly, and monthly reporting.
• Work alongside team members to train and develop in preparing and packaging customer orders in a timely manner and to maximize customer service expectations.
• Understand financial reporting, which includes profit and loss statements to affect business changes and capitalize on opportunities.
• Addressing customer feedback and working to improve the overall dining experience.

Requirements:

• 2+ years restaurant management experience.
• 2+ years managing operations with an annual sales volume of $1M+.
• 2+ years affecting and deciphering budgets and P&L statements.
• Ability to successfully complete a pre-employment drug screen and background check. Additional screening may include a motor vehicle check and/or DOT Physical.

Skills and Demands:

• Excellent communication and interpersonal skills with a customer satisfaction focus.
• Strong organizational and multitasking abilities with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture. Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

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