IT Service Delivery Manager Job at Hitachi Automotive Systems Americas, Alamo, TN

  • Hitachi Automotive Systems Americas
  • Alamo, TN

Job Description

Location: Alamo, Tennessee, United States of America Job ID: R0123058 Date Posted: 2026-04-02 Company Name: HITACHI ENERGY USA INC Profession (Job Category): IT, Telecom & Internet Job Schedule: Full time Remote: No

Job Description: The opportunity Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Alamo, TN and Crystal Springs, MS factories. This role sits at the intersection of technology, manufacturing, and people—where your expertise turns IT services into real business value. You’ll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations. In this highly visible role, you’ll guide end‑to‑end IT service delivery onsite, ensuring infrastructure, applications, and cybersecurity capabilities are reliable, secure, and aligned with business goals. You’ll collaborate closely with business unit leaders, application owners, vendors, and global IT teams to anticipate demand, resolve challenges, and continuously improve service performance. You’ll also have the opportunity to lead and develop local IT professionals, manage vendors, and drive governance and standards in a dynamic factory environment. From supporting daily operations to leading IT build projects and responding to cybersecurity events, your impact will be tangible and meaningful. This is a full‑time, onsite role based at the factory you’re assigned to, offering the chance to see the immediate results of your work and build strong, lasting partnerships across operations. Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

How you’ll make an impact
  • Lead IT service delivery for assigned factory sites
  • Serve as the primary IT escalation point for the business
  • Ensure effective ticket management, triage, and resolution
  • Deliver and support onsite IT infrastructure and applications
  • Oversee local IT governance, security, and cybersecurity response
  • Manage IT demand intake and prioritize business requirements
  • Lead IT build and improvement projects at site level
  • Coordinate IT vendors and global delivery teams
  • Plan and control site IT budget and costs
  • Enable secure machine and network connectivity
Your background
  • Bachelor’s degree in Computer Science, Engineering, or equivalent experience
  • 5+ years of experience in Information Technology
  • 2+ years in an IT leadership or management role
  • Experience supporting manufacturing or industrial environments
  • Project management experience for complex initiatives
  • Strong communication skills in English; additional local language skills valued
Tools
  • MS Office products including Excel, Word, SharePoint, Teams, and Outlook
  • ServiceNow (SNOW) Enterprise IT Management Platform
  • Microsoft DevOps and Microsoft Azure
  • SAP S/4HANA Information, Data & Analytics, and Business Intelligence solutions
More about us

Be part of Hitachi Energy, a global leader accelerating the energy transition Grow your career through international collaboration and development programs Work in a purpose‑driven organization committed to innovation and sustainability

What We Offer
  • Comprehensive Health Coverage – Medical, dental, vision, and prescription plans
  • Retirement Savings – 401(k) with company match and additional contributions
  • Paid Time Off – Flexible PTO, paid holidays
  • Professional Growth – Tuition reimbursement and continuous learning programs
  • Family Support – Parental leave, adoption assistance, and fertility benefits
Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to makeadifference. Comeandexperiencethe dynamic, collaborativeandcreative environmentswhereyour ideasarewelcomeandnew discoveriesarewaiting. Tohelpyougrowtoyourfullpotential,westrivetosupportouremployeesintheircareeraspirationsandpromotethefreedomtoexplorenew horizons.

E‑mailusfordataprivacyinquiriesortechnicalsupport.

#J-18808-Ljbffr

Job Tags

Full time, Local area, Immediate start, Remote work, Flexible hours

Similar Jobs

Artech

Security Manager Job at Artech

 ...DescriptionKey responsibilities are: Accountable for program management across all projects within the culture work stream. This...  ...leadership role in the planning and execution of ground breaking cyber security cultural initiatives. Responsible for helping to develop and... 

BJC Healthcare

Clinical Pharmacist Specialist - Onc Job at BJC Healthcare

 ...Are you passionate about advancing cancer care and improving patient outcomes? Barnes-Jewish Hospital is seeking an Oncology Clinical Pharmacist Specialist to join our expanding solid tumor team. In this rewarding role, you will work alongside a multidisciplinary... 

Advanced Asset Management LLC

Leasing Agent Job at Advanced Asset Management LLC

 ...experiences across multifamily, affordable housing, and build-to-rent communities. Role Overview We are seeking a motivated Leasing Agent to support leasing operations at our multifamily community. This role focuses on prospect engagement, property tours,... 

Red Gate

Business Operations & Program Management Support Analyst - Senior Job at Red Gate

DescriptionThe Red Gate Group is seeking a Business Operations & Program Management Support Analyst - Senior to support the National Geospatial-Intelligence Agency (NGA) in Ft. Belvoir, VA. This position supports NGA's GEOINT Ground mission by providing comprehensive program... 

SOL SPA

SPA Director Job at SOL SPA

 ...SOL SPA in Covington is seeking a motivated and outgoing sales-minded individual. If fitness, health, wellness, and looking & feeling...  ...of self-starters! We are looking for Spa Sales Consultants and Directors with great communication skills who are willing to learn new things...